Arogya Clinic — clinic days that end on time
For solo practitioners, small multi-doctor clinics and polyclinics: bookings and walk-ins merged into one fair queue, an EMR-lite that remembers every visit, e-prescriptions printed and on WhatsApp in under a minute, follow-ups that actually come back — and vaccination reminders parents thank you for. Diagnosis and treatment stay fully with the doctor; the software handles everything around them.
A great doctor, trapped in a badly run waiting room
Most clinics do not lose patients on medicine — they lose them on waiting, forgetting and fumbled follow-ups. Those are software problems.
The waiting-room crush
Walk-ins and phone bookings collide, the assistant referees, tempers fray — and the patient who waited two hours tells five neighbours about it.
The Rx-pad memory
History lives on torn pads and recollection: what was prescribed last monsoon, which drug caused acidity, when was the last visit? Nobody is sure.
Follow-ups that vanish
Review-after-five-days rarely returns. Chronic care breaks mid-course — because nobody has a list, so nobody calls.
No-shows and dead slots
Booked patients ghost the morning, the evening doubles up — the day is either empty or brutal, and revenue swings with it.
Cash-box accounting
Fees in a drawer, packages in a diary, multi-doctor revenue share computed at 11 pm on a calculator — with feelings, not figures.
The vaccination register
Due dates tracked by parents from memory; the clinic finds out at the next fever. Missed doses are missed revenue — and missed care.
Everything around the consultation, handled
Appointments & walk-ins
Slot bookings, walk-ins and a WhatsApp booking link merged into one fair queue — patients book without installing anything, and the desk stays in control.
Queue tokens & display
Printed or SMS tokens with a waiting-room display; patients see their number moving, step out for chai and return on time — the crowd manages itself.
EMR-lite
Complaints, diagnosis, vitals, allergies and every past visit on one timeline — captured in seconds by the assistant and the doctor, readable in one glance years later.
e-Prescription
Printed on your letterhead and sent as a WhatsApp PDF; drug shortcuts and per-doctor Rx templates make the usual prescription a 60-second job — always reviewed and signed by the doctor.
Follow-up reminders
Review dates become an automatic list; WhatsApp and SMS nudges go out on time, and the desk sees who confirmed — chronic-care patients stop falling through.
Teleconsult link
Video consult links with identification, consent notes and interaction records structured around the Telemedicine Practice Guidelines, 2020 — tooling and records only; judgement stays with the practitioner.
Billing & packages
Consultation fees, procedures and multi-visit packages with UPI, cash and card; receipts print and WhatsApp themselves; the day closes with a one-tap cash summary.
Patient portal-lite
A simple link — no app store needed — where patients see prescriptions, reports, payments and upcoming visits; families with one number share one clean view.
Vaccination schedules
Paediatric-focus immunisation schedules configured by the clinic, due-lists by week, WhatsApp reminders to parents and catch-up tracking for missed doses.
- Multi-doctor revenue share — percentage, fixed or slab rules per doctor, statements computed monthly
- Lab & pharmacy referral slips — printed and WhatsApp, with your preferred partners on file
- Analytics — revisit rate, no-show rate, peak-hour heatmap, new-versus-repeat mix
- Family files — one mobile number, many patients, linked records
- DPDP-aligned consent — capture at registration, full data export rights for the clinic
- Hindi + English screens — the assistant and the doctor each pick their language
- Runs on what you own — a ₹6k Android, a tablet or the reception desktop
- Offline-tolerant — queue and billing survive network drops and sync back
From the 9 am shutter to the 9 pm audit — without the 9 pm
The queue starts building from the WhatsApp link before the shutter opens. The assistant registers walk-ins in seconds and records vitals while patients wait their token. The doctor consults with the full timeline on screen, prescribes from templates, and the bill, receipt and follow-up date happen at the desk in one motion. At close, the day summary is already totalled — and tomorrow’s follow-up list is already calling patients back.
Morning
Bookings and walk-ins merge into one fair queue; the display keeps the room calm.
Consult
Timeline, vitals and allergies on one screen the moment the patient sits down.
Prescribe
Shortcuts and templates; print plus WhatsApp PDF in about 60 seconds.
Bill
Fees, packages and UPI at the desk; receipts send themselves.
Evening
Day summary totalled, follow-up list built, reminders queued — lights off on time.
Patients, doctors, owners — the same clinic, suddenly lighter
Patients
- Book on WhatsApp in two taps — no app to install
- See the queue move; arrive on time, not two hours early
- Prescriptions and reports as clean, findable PDFs
- Vaccination and follow-up nudges that respect their time
Doctors
- Full visit history in one glance, not one excavation
- The usual prescription in 60 seconds, signed and sent
- Teleconsults with consent and records in order
- Personal mobile number stays private — the clinic number works
Owner-manager
- No-show and revisit rates visible weekly, not guessed yearly
- Revenue share computed by rules, not argued by memory
- Packages, dues and the cash box reconciled daily
- Audit trail on every bill, edit and discount
Solo-doctor pricing, polyclinic muscle
- Appointments, WhatsApp booking link, queue tokens and display output
- EMR-lite, e-prescriptions, billing, packages and day summaries
- Follow-up and vaccination reminders with delivery status
- Analytics: revisit rate, no-shows, peak hours
- Add-ons: teleconsult module, patient portal-lite, multi-branch dashboards
Polyclinic mode, built in
- Per-doctor calendars, rooms and queue lanes under one reception
- Department-wise token displays — medicine, dental, gynae side by side
- Revenue-share statements per doctor, computed monthly by rule
- One shared patient master — cross-referrals keep the history
- Owner view across doctors: occupancy of slots, revenue, repeats
Arogya Clinic — asked by practising doctors
Will typing into an EMR slow down my consultations?
Can patients really book without installing an app?
Is teleconsultation legal, and how does Arogya handle it?
We are three doctors with different revenue-share terms. Can it cope?
How do vaccination reminders work for a paediatric practice?
What does ₹1,499 per doctor per month actually include?
Solo practice or polyclinic? Tell us your OPD pattern.
Tell us what you are building or what is slowing you down — we reply with a clear, honest plan.
- Response within one business day — usually much faster
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