Zaika Suite — the food business, run on your own terms
Zaika means flavour — and flavour is the one thing aggregators cannot take from you. Everything else leaks: 18 to 30 percent commissions, unweighed wastage, quiet pilferage and KOT chaos at rush hour. One platform brings billing, kitchen, inventory, recipe costing, own-app ordering and reconciliation back under the roof of the people who actually cook.
Food businesses rarely die of bad food. They die of arithmetic.
Six quiet leaks that never appear on a menu card — every Indian food entrepreneur will recognise at least four.
1 · The aggregator toll
Commissions of 18–30% per order, plus ads to stay visible, plus discounts funded by you. On a thin-margin thali the platform often earns more from the order than the kitchen does.
2 · Wastage nobody weighs
Trimmed, burnt, over-prepped, spoilt — 5–10% of food cost routinely evaporates without a single written entry. What is not measured is silently re-ordered.
3 · Pilferage in plain sight
If the menu says a biryani takes 120g of rice and the store issued enough for 100 plates but billing shows 82, where did 18 plates go? Without recipe-level costing, nobody can even ask.
4 · KOT chaos
Orders shouted across the pass, parcel slips on scrap paper, the tandoor firing items the Chinese station already made — wrong dishes, cold food, comped bills, angry Sundays.
5 · Counter leakage
Unbilled staff meals, casual discounts, complimentary plates with no approval trail, khata promises remembered differently by both sides — small holes, big monthly number.
6 · The customer belongs to the app
A regular who has ordered from you forty times is still the marketplace’s customer — their number, their history, their next order. Your best asset lives on someone else’s server.
Send ₹100 through an aggregator and watch it shrink
Commission, visibility ads, platform-funded-by-you discounts, packaging and payment charges take the first slice; GST and delivery adjustments take the next. The answer is not to rage-quit the apps — they bring genuine discovery. It is to reconcile them to the rupee and build an own channel where a repeat customer costs a flat ₹3 per order — first 33% of monthly orders free, deducted from prepaid wallet, never a percentage.
Pick the Zaika that matches how you serve
Same platform spine underneath, four very different front ends — each with its own detailed page, pricing logic and FAQ.
Zaika POS — Restaurants
Family & casual dining: table and floor management, QR-at-table ordering, captain app, KOT routing to kitchen printers or KDS, recipe costing that exposes pilferage, aggregator reconciliation and a phone dashboard for the owner.
Full specificationZaika Dhaba — Highway & Roadside
Offline-first billing that syncs when the network returns, big Hindi buttons, token and parcel counters, driver khata with monthly settlement, UPI sound-box reconciliation and the daily hisaab on WhatsApp at closing.
Full specificationZaika Cloud — Cloud Kitchens
Many brands from one kitchen and one inventory, Zomato/Swiggy/ONDC orders aggregated on a single KDS, portion control for thin margins, packaging stock, daypart forecasting and own-channel ordering that flips the margin math.
Full specificationZaika Prime — Fine Dine
Reservations and waitlist with WhatsApp confirmation, guest profiles with allergies and anniversaries, coursing control to the kitchen, compliant service-charge billing, events and private dining, RevPASH-grade analytics.
Full specificationSix more formats, pre-configured
Each of these runs on the same Zaika spine with format-specific screens. Detailed pages are published on request — ask in the query form and we will send the full specification for your trade.
QSR & fast food counters
Token-number calling, combo and meal-deal builders, kiosk plus counter billing, peak-hour throughput screens and make-line KDS — because a burger business is a seconds business.
Detailed page on requestCafés & bakeries
Shelf-item production planning, day-end perishable wastage capture, cake advance orders with photo reference and delivery slots, coffee subscriptions and loyalty punch cards.
Detailed page on requestSweet shops & namkeen
Mithai at festival scale: Diwali and Rakhi rush mode, weight-based billing, box and assortment packaging with per-box costing, advance orders with tokens, shelf-life and batch tracking.
Detailed page on requestCaterers & tiffin services
Event quotations with per-plate costing and guest-count revisions, advance and balance tracking, function-day material lists, and subscription tiffin with pause days, routes and monthly billing.
Detailed page on requestFood trucks
A whole POS on one phone and a battery thermal printer: location-wise day schedules, offline billing at pitches with no signal, and pitch-by-pitch sales comparison to decide where to park next week.
Detailed page on requestBars & lounges
Peg-wise measure billing, brand-and-bottle stock with variance, happy-hour price windows, cover charges — plus excise-permit record keeping in the register formats your state expects (your excise consultant remains the authority).
Detailed page on requestNine capabilities every Zaika suite ships with
Whichever front end you pick, the machinery below comes standard — built for cheap Android phones, patchy networks and staff hired last Tuesday.
Billing & KOT
Counter, table, parcel and token billing on any Android or desktop; KOTs fire to kitchen printers or a KDS by station; offline-tolerant so service never waits for the network.
Inventory & recipe costing
Recipes with yields, daily indents, purchase and wastage entries — then theoretical versus actual consumption, so the gap between the two finally has a name and a number.
Own-app ordering
Your brand on app, web and WhatsApp ordering at a flat ₹3 per order — first 33% of monthly orders free, the rest deducted from prepaid wallet, never a percentage of your sale.
Aggregator aggregation & reconciliation
Zomato, Swiggy and ONDC orders land on one screen with menu sync — and at month end, commissions, ads and adjustments are reconciled line by line against actual payouts.
WhatsApp updates
Order confirmations, ready-and-dispatched alerts, payment links, feedback nudges and the owner’s day-end summary — on the app every Indian customer already opens.
FSSAI on every bill
Your FSSAI licence number prints on invoices as the rules require, with display-board reminders and licence renewal alerts so a routine inspection stays routine.
GST for restaurants
Restaurant supplies typically bill at 5% GST without input tax credit; the software ships with that default and handles parcels and packaging charges cleanly — configured per your CA’s advice, never guessed.
Staff & shifts
Attendance, shift handover with cash-drawer check, role-based permissions (a steward never voids a bill), and approval trails on every discount and complimentary.
Owner analytics
Daily sales, item movers and laggards, food-cost trend, outlet comparison and dues — one honest morning screen on the owner’s phone, plus the closing summary on WhatsApp.
Flat monthly. Flat ₹3 per own-app order.
| Suite | Built for | Monthly (indicative) | Own-app order fee* |
|---|---|---|---|
| Zaika Dhaba | Highway dhabas & roadside eateries | from ₹499/mo | ₹3 flat — first 33% of monthly orders free |
| Zaika POS | Family & casual dining restaurants | from ₹1,999/mo | ₹3 flat — first 33% of monthly orders free |
| Zaika Cloud | Cloud kitchens & virtual brands | from ₹2,499/mo | ₹3 flat — first 33% of monthly orders free |
| Zaika Prime | Fine dining & premium rooms | from ₹3,999/mo | ₹3 flat — first 33% of monthly orders free |
*All prices indicative; final quotes in writing. The own-app fee is deducted from prepaid wallet and is never a percentage of your sale. GST at 18% applies extra on subscriptions, setup and per-order fees; business customers may deduct TDS where applicable against a valid certificate. Setup with menu and recipe import is quoted per outlet; payment-gateway charges billed by the gateway at published rates.
Demo
See Zaika running with a menu from your own trade — not a generic pizza demo.
Menu & recipes
We import your menu, prices and starter recipes from Excel, photos or old bills.
Brand & printers
Your name and logo on screens and bills; printers, QRs and UPI wired up.
Staff training
Hands-on training in Hindi or English, on the phones your team already carries.
Live & growing
First KOT fires; analytics reviews and own-channel campaigns follow.
Asked by owners across the counter
Do we have to leave Zomato and Swiggy to use Zaika?
Which Zaika suite fits my business?
What exactly does the ₹3 per-order fee cover?
How does GST work for a restaurant on Zaika?
Will my FSSAI licence number really show on bills? What else prints?
My format is not listed — banquet hall, juice bar, canteen contractor. Can Zaika run it?
Restaurant, dhaba, cloud kitchen or sweet shop? Tell us how you serve today.
Tell us what you are building or what is slowing you down — we reply with a clear, honest plan.
- Response within one business day — usually much faster
- You talk to engineers, not a sales script
- Your details stay with us — see our Privacy Policy
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Curated from public sources for your convenience — each story opens with full credit and a link to the original publisher.